Welcome to the Music City Concierge Association


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Our mission is to connect, support and inform the members of Nashville's hospitality industry in order to provide an exceptional guest experience. 



The Music City Concierge Association (MCCA) was founded to provide educational, networking and philanthropic opportunities for Nashville's hospitality professionals.

The purpose of the Music City Concierge Association is to maintain and improve the level of service excellence within the hospitality industry by promoting the highest level of ethical standards. 

By fostering a cooperative spirit between our concierges, area merchants, restaurants, vendors, service providers and area attractions, we are able to work as one...to ensure each and every person visiting Nashville will have the best experience "America's Friendliest City" can offer.

By educating each other, we become aware of everything our wonderful city has to offer, as well as keeping abreast of the latest tools and technologies related to the profession. 



Spotlight On...Our Affiliate Member Of The Month


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The Adventure Park at Nashville is the largest climbing park in the Music City area, with 156 unique challenges - including 15 zip lines - that help develop skills, endurance, and confidence.  Ideal for all adults and children 3+ at any fitness level, you'll go at your own pace for a fun, exciting, and self-guided adventure, the perfect combination of challenge and fun.

 At the heart of the park is the main platform, where 12 trails extend up into the tree tops. Each trail is color-coded, indicating difficulty level. Much like a ski mountain, each climber chooses their own challenge level. The experience is self-guided and focused on exploration and discovery.

 Climbers can generally complete two to four trails during a three-hour climbing session, depending on the climber's skill level and trails chosen. Each visit includes a safety orientation, harness and other equipment for a memorable outdoor experience bar none.

 The Adventure Playground allows climbers, ages 3-6, to experience scaled down versions of the Adventure Park’s bridges and challenges. With the highest element only 24 inches off the ground, grownups can give their young climber the level of encouragement or support they may need.

Our Glow in the Park nights are a great opportunity to experience the magical feeling of climbing and zipping at night to beautiful lights and fun music.  More information, including our hours and pricing, can be found on our website at https://mynashvilleadventurepark.org/.  


Spotlight On...Our Concierge Member Of The Month




Our President, Laura Musgrave has been owner and proprietor of Key Concierge Services since 2017, and before that was a Concierge at the Historic Hermitage Hotel.  Before that she was with the Williamson County Convention and Visitor’s Bureau as their Director of Visitor Services. Now Laura is embarking on a new endeavor. She is proudly becoming a member of the Hilton Hotel brand where she will be the Concierge at Harpeth Hotel in Franklin. Laura has worked diligently with the Harpeth team, sharing her love of Franklin and Nashville to insure that when the doors open, everyone will be equally excited and knowledgeable.

 Laura was born and raised in Ft. Lauderdale, FL and moved to Leipers Fork 16 years ago.  Laura owned a Talent Agency in Miami and when she arrived here to Middle Tennessee, she opened a small café in the Historic Village of Leipers Fork called the Backyard Café.

 When Laura is not working with clients in both Franklin and Nashville, she advocates for Alzheimer’s, directs the Leipers Fork Christmas Parade, wrangles with her Farm animals (all 17 of them) and has been the President of the MCCA for the last 4 years.

Laura loves people, entertaining, cooking and her fur babies.