Welcome to the Music City Concierge Association


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Our mission is to connect, support and inform the members of Nashville's hospitality industry in order to provide an exceptional guest experience. 



The Music City Concierge Association (MCCA) was founded to provide educational, networking and philanthropic opportunities for Nashville's hospitality professionals.

The purpose of the Music City Concierge Association is to maintain and improve the level of service excellence within the hospitality industry by promoting the highest level of ethical standards. 

By fostering a cooperative spirit between our concierges, area merchants, restaurants, vendors, service providers and area attractions, we are able to work as one...to ensure each and every person visiting Nashville will have the best experience "America's Friendliest City" can offer.

By educating each other, we become aware of everything our wonderful city has to offer, as well as keeping abreast of the latest tools and technologies related to the profession. 



Spotlight On...Our Affiliate Member Of The Month


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Martin's Bar-B-Que Joint is known for being the only whole-hog joint in Nashville, but whole-hog bar-b-que is just the beginning of what we serve. Hickory smoke permeate our entire menu with juicy smoked turkey breast, tender smoked beef brisket, mouth-watering ribs  and sought-after smoked chicken.  Our Southern roots run deep in everything we make: from cherished family desserts to satisfy your sweet tooth to homemade sides created from scratch every single day. You won't find a freezer or microwave in this joint. 

 Our Nashville Downtown location has over 500 seats and is located in the heart of Music City at 410 4th Ave South. Martin's has an array of options from large party accommodations in our backyard beer garden, private dining with seating for 110 guests, and off site catering.  At Martin's there's something for everyone! 

 Please contact Shannon Brace, Sales & Marketing Manager, if there is anything we can do for you! Shannon@martinsbbqjoint.com



Spotlight On...Our Concierge Member Of The Month


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It’s an honor to be chosen for the MCCA Spotlight this month. The MCCA is the best professional organization I know of, and I’m proud to be a charter member.

As you can see from the photo, I’ve been training for the Concierge job all my life! And I actually did become a Concierge quite by accident. After working as a hairstylist for a number of years, I decided to reduce my hours at the shop, and look for another part-time job. After giving retail sales a try, I applied for and was offered a position in the Concierge Services at the Sheraton Downtown. After working there for a year, I then made the move to the Hilton Downtown where I’ve been for the past 13 years.

The Hospitality Business is a natural one for me, as I grew up in Donelson, have lived in the greater Nashville area all my life, and have a passion for sharing what’s wonderful about Nashville with others.

I’ve had a lifelong fondness for all genres of music-this IS Music City, right?! During high school I sang in the chorus, as well as in the Madrigal Group. My love for classical music was expanded in 2006 when the newly built Schermerhorn Symphony Center opened right across the street from the Hilton.

In 2001, the Frist Center for the Arts became a reality. As a great appreciator of fine art, I was not a bit surprised, as some were, at the overwhelming community response to such a fabulous world class museum opening in a truly magnificent art deco style building right here in Downtown Nashville.

In keeping with my love of the arts-NOT-there was a time in my life when my favorite Saturday night entertainment was to attend the stock car races with my family and friends at the old Nashville Fairgrounds Speedway, or the drag races at Union Hill or Riverside Raceway.

I still enjoy reading, especially Mystery Novels, watching old movies, and TV shows-if it’s British, I’m gonna like it! Some of my favorite shows are The Great British Baking Show, Masterpiece Theatre, Downtown Abbey and Blue Bloods (not British).

Needless to say, it took me a while to find an interesting and rewarding second career that really suits me, but when I did, I fell in love with it!

WEBMASTER NOTE** Concierge Spotlight is usually written in third person, but Ms. McLean’s words were written directly from the heart. They were perfect…just as written.