It’s an honor to be chosen for the MCCA Spotlight this month. The MCCA is the best professional organization I know of, and I’m proud to be a charter member.
As you can see from the photo, I’ve been training for the Concierge job all my life! And I actually did become a Concierge quite by accident. After working as a hairstylist for a number of years, I decided to reduce my hours at the shop, and look for another part-time job. After giving retail sales a try, I applied for and was offered a position in the Concierge Services at the Sheraton Downtown. After working there for a year, I then made the move to the Hilton Downtown where I’ve been for the past 13 years.
The Hospitality Business is a natural one for me, as I grew up in Donelson, have lived in the greater Nashville area all my life, and have a passion for sharing what’s wonderful about Nashville with others.
I’ve had a lifelong fondness for all genres of music-this IS Music City, right?! During high school I sang in the chorus, as well as in the Madrigal Group. My love for classical music was expanded in 2006 when the newly built Schermerhorn Symphony Center opened right across the street from the Hilton.
In 2001, the Frist Center for the Arts became a reality. As a great appreciator of fine art, I was not a bit surprised, as some were, at the overwhelming community response to such a fabulous world class museum opening in a truly magnificent art deco style building right here in Downtown Nashville.
In keeping with my love of the arts-NOT-there was a time in my life when my favorite Saturday night entertainment was to attend the stock car races with my family and friends at the old Nashville Fairgrounds Speedway, or the drag races at Union Hill or Riverside Raceway.
I still enjoy reading, especially Mystery Novels, watching old movies, and TV shows-if it’s British, I’m gonna like it! Some of my favorite shows are The Great British Baking Show, Masterpiece Theatre, Downtown Abbey and Blue Bloods (not British).
Needless to say, it took me a while to find an interesting and rewarding second career that really suits me, but when I did, I fell in love with it!
WEBMASTER NOTE** Concierge Spotlight is usually written in third person, but Ms. McLean’s words were written directly from the heart. They were perfect…just as written.