Welcome to the Music City Concierge Association


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Our mission is to connect, support and inform the members of Nashville's hospitality industry in order to provide an exceptional guest experience. 



The Music City Concierge Association (MCCA) was founded to provide educational, networking and philanthropic opportunities for Nashville's hospitality professionals.

The purpose of the Music City Concierge Association is to maintain and improve the level of service excellence within the hospitality industry by promoting the highest level of ethical standards. 

By fostering a cooperative spirit between our concierges, area merchants, restaurants, vendors, service providers and area attractions, we are able to work as one...to ensure each and every person visiting Nashville will have the best experience "America's Friendliest City" can offer.

By educating each other, we become aware of everything our wonderful city has to offer, as well as keeping abreast of the latest tools and technologies related to the profession. 



Spotlight On...Our Affiliate Member Of The Month


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The Green Pheasant honors Japanese culinary traditions while also celebrating regional foodways and ingredients. Under the direction of co-chefs Jess Benefield and Trey Burnette, of Seed Hospitality, our menu reflects their reflections of seasonal Japanese cuisine and includes ingredients sourced directly from Japan, as well as continuing to utilize meats and produce from local farmers with The Nashville Food Project, Bells Bend Farms, No. 9 Farms and Marmilu Farms, to name just a few.

 The Green Pheasant is perfect for business lunch events, date nights, client dinners, group dining, or catching the 'Pre-Show Quickie' before an event or show.



Spotlight On...Our Concierge Member Of The Month


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DeShawn Hewgley is the Visitor Services Supervisor for the Nashville Convention & Visitors Corp. She loves helping visitors solidify their plans in Nashville, developing relationships with NCVC members through the Discounts & Deals program and leading her team members in the Nashville Call Center. DeShawn enjoys experiencing as much as she can about he ever-changing city of Nashville to better serve visitors. Staying busy and doing something different is very important to her, so working in a fast-paced environment like the NCVC is perfect for her.

 DeShawn was born and raised just an hour south of Nashville in Shelbyville, TN – The Walking Horse Capitol of the World. Shelbyville is beautiful and quiet, but she always knew she wanted to move out and experience more than what was in her small town. Upon graduating college, she went to Union University in Jackson, TN. She was a Public Relations major, was a Student Ambassador, President of Public Relations Student Society of America, Cheerleader and member of Zeta Tau Alpha Sorority. She loved to stay busy and make the most of her education, both in the classroom and through internships and extracurricular activities. During her senior year of college, she had an internship with the Nashville Predators and Bridgestone Arena. During that internship, she moved to Nashville and fell in love.

On the evening of her graduation, her bags were already packed and loaded in to her car. DeShawn moved straight to Nashville about an hour after her graduation ceremony and started a job at American Cancer Society the next week! During that job, she worked several side jobs for Bridgestone Arena and the Tennessee Titans. When the opportunity came up to work for the CVC, she had to jump on it. DeShawn has been with the NCVC for two years and has enjoyed every minute of working for them.

 She currently lives in Hendersonville with her husband, John, and their dog, Kody. In her free time, DeShawn enjoys going to concerts with her husband, John. They have been to over 100 concerts/music festivals since starting dating in 2016!!! Her favorite venue is Ascend Amphitheater and the Ryman Auditorium, and her favorite band is The 1975, LANY and Judah & The Lion. When she isn’t going to a concerts, she loves going to local breweries and coffee shops (bring on all the beer and coffee!) and enjoying the outdoors, frequently kayaking the Harpeth and going to Nashville’s many parks.