Welcome to the Music City Concierge Association


nashville skyline.jpg

Our mission is to connect, support and inform the members of Nashville's hospitality industry in order to provide an exceptional guest experience. 



The Music City Concierge Association (MCCA) was founded to provide educational, networking and philanthropic opportunities for Nashville's hospitality professionals.

The purpose of the Music City Concierge Association is to maintain and improve the level of service excellence within the hospitality industry by promoting the highest level of ethical standards. 

By fostering a cooperative spirit between our concierges, area merchants, restaurants, vendors, service providers and area attractions, we are able to work as one...to ensure each and every person visiting Nashville will have the best experience "America's Friendliest City" can offer.

By educating each other, we become aware of everything our wonderful city has to offer, as well as keeping abreast of the latest tools and technologies related to the profession. 



Spotlight On...Our Affiliate Member Of The Month


pedego 3.JPG
pedigo 1.JPG


Pedego Nashville is Nashville’s premiere electric bike shop located in East Nashville at 416 Woodland Street in the new Eastside Heights building. They are a full service electric bike shop offering sales, service and rentals with guided tours coming this Spring. This is the second full service location in the area, the first being in Franklin. A rental only location can be found at the Village in Leiper’s Fork

What is a Pedego? It is like a regular bike, only better. You can pedal normally (or not) and get power when you need it. Pedegos come in many different fun colors, sizes and styles, including tandems, trikes, cruisers, city commuters, off road bikes, folding and cargo to name just a few.

A Pedego Electric bike is a great way to experience Nashville’s historic landmarks, culinary options and music venues…all accessible by bike. For a more relaxing scenic ride you can stay on the 26 mile trail that winds continuously through parks, neighborhoods and downtown.

So what are you waiting for? After all, their motto is “hello, fun…”. Visit Pedego today and let the adventure begin.

Contact Pedego at 615-645-9827 or reach out to Kem at kem@pedegonashville for any questions about rentals and tours.


Spotlight On...Our Concierge Member Of The Month


smith 1.jpg


Edwin Smith is the Guest Experience Manager at the Music City Center. For those of you that may not know, that is the beautiful 2.1 million square foot convention center in the heart of downtown. He is responsible for managing the ambassador staff and also managing/conducting the free building/art tours. The Music City Center ambassadors are responsible for helping the guests maneuver around the building and also answer any questions about Nashville; for example “where is the closest barbecue restaurant or blues bar or best hot chicken restaurant “. He has been with the Music City Center almost three years. He says the great thing about the MCC is every day is a different adventure with new people and being downtown just adds to the mix.

Edwin is originally from Watertown, TN. He has five siblings, all female. His professional career can be broken down into 3 distinct phases. Phase 1-Hospitality (10+ years) starting with Hampton Inns, Stouffer Hotel (now Renaissance Hotel), Loews Vanderbilt Plaza, Hampton Inn-Vanderbilt, Gaylord Opryland Hotel, and the Holiday Inn- Atlanta Airport. Phase 2-Retail (15+ years) Circuit City, Sony Electronics, Microsoft, and Samsung. Phase 3-Back to Hospitality- Music City Center. He states “I guess you eventually gravitate back to where you are meant to be”.

He has also lived in Atlanta Georgia (two separate times), Columbus Ohio, Miami Florida, and Chicago, Illinois. But Nashville has always been home. He has worked most every job in hospitality, been a national trainer for Sony Electronics and a brand rep for Microsoft and Samsung.

Edwin is one of those people that gets along with everyone. He feels comfortable talking to anyone. He considers himself “a jack of all trades, master of none”. He likes to think he knows a little something about everything.

He is a big sports fan, especially Titans and Predators. He is also a big movie fan, especially anything comic book/graphic novel related or 80s comedies (he can recite some of those movie lines by heart). He loves music, reading and comedy. His dream job as a child was to grow up and become a superhero. Somehow that never panned out.

He loves to laugh and can find humor in almost any situation, even when most can’t. “Life is short and can be hard, sometimes all you can do is laugh to keep from crying”.

Edwin is thankful for the honor of being chosen as this month’s Spotlight, and looks forward to a long relationship with Music City Concierge Association.