Welcome to the Music City Concierge Association


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Our mission is to connect, support and inform the members of Nashville's hospitality industry in order to provide an exceptional guest experience. 



The Music City Concierge Association (MCCA) was founded to provide educational, networking and philanthropic opportunities for Nashville's hospitality professionals.

The purpose of the Music City Concierge Association is to maintain and improve the level of service excellence within the hospitality industry by promoting the highest level of ethical standards. 

By fostering a cooperative spirit between our concierges, area merchants, restaurants, vendors, service providers and area attractions, we are able to work as one...to ensure each and every person visiting Nashville will have the best experience "America's Friendliest City" can offer.

By educating each other, we become aware of everything our wonderful city has to offer, as well as keeping abreast of the latest tools and technologies related to the profession. 



Spotlight On...Our Affiliate Member Of The Month


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Whether you’re celebrating a birthday, entertaining a few clients or just getting together for dinner with friends before a night out on the town in Nashville, your group will enjoy the entertaining atmosphere of escape at Margaritaville. Any visit to Margaritaville is an opportunity for your group to step out of their daily routine and into an adventure, if only for the evening.

Their venue is in a restored historical building, Margaritaville’s varied private and semi-private event spaces are loaded with character and require no additional decor to set the scene for your Nashville Event.

Margaritaville is perfectly positioned in the heart of downtown Nashville on Honky Tonk Row, steps from The Music City Convention Center, Bridgestone Arena and the Ryman Auditorium. All of the elements of an authentic Nashville experience come together at Margaritaville: vintage atmosphere, great southern food, live music and cutting-edge technology.

Three uniquely designed permanent bars offer guests a complete beverage menu at each bar so everyone can enjoy all of their favorites. Designed for entertainment and performance, the venue's built in audio visual and performance ready stages are ready for your band or ours to plug in and play. Your group will have a “honky-tonkin” good time at Margaritaville in Nashville!

Please contact Jennifer Robinson, Sales & Events Manager, if there is anything that she can do for you!  JRobinson@IMCMV.com



Spotlight On...Our Concierge Member Of The Month




It’s an absolute honor and privilege for Jules to be chosen for the MCCA Spotlight this month. He is proud to count himself among those who bring the best southern hospitality possible to the wonderful Music City.

Jules is one of the few second-generation concierges out there. He understands many find the position either by happy accident or through self-discovery within the industry. His path was a little different. He was born in of the hospitality capitals of the world Miami, Florida. Raised by the kindest to always show respect and care to those around me. He spent many nights doing homework behind a front desk in awe of his father’s ability to solve any issue thrown his way while bringing peace to so many people. He knew it isn’t exactly the glamorous job may aspire to have especially as a kid, but he knew it really was what he wanted to do.

Jules spent his high school years attending Nashville School of the Arts, where he learned his passion for public speaking and assisting with how everything operates. He found myself trying to learn a little bit of everything, so he could help and understand everyone around him. It was there he learned what it means to be a helping hand in a close community.

For the next few years he spent many hours working in any service/hospitality job he could find while taking many trips away from Nashville. No matter how far he would go, Music City always called him home. Finally, in 2012 he got to live his dream as he joined his first Concierge Desk and there he found his aspiration was truly his passion. And he’s happy to say though he may not man the same desk in the same building he started in, his passion is stronger than it ever has been! He is lucky enough to be a part of a building that truly lets me bloom, The Morris is not only his job, but his honest passion.

In 2012 he also met the love of his life and wife Elaine who puts up with his peculiar habits such as Japanese Literature, Sci-Fantasy Novels, Graphic Novels, and the world of Professional Wrestling. Not all habits are the same, and in Nashville not all of them musical, but in this fantastic city you can find who you want to be.

It may not be for everyone, but Jules can tell you few other jobs give you the opportunity to help brighten someone’s day the way we do. In a city where people come from all over to see, he strives to be one of the many who help them get where they’re going!