Welcome to the Music City Concierge Association


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Our mission is to connect, support and inform the members of Nashville's hospitality industry in order to provide an exceptional guest experience. 



The Music City Concierge Association (MCCA) was founded to provide educational, networking and philanthropic opportunities for Nashville's hospitality professionals.

The purpose of the Music City Concierge Association is to maintain and improve the level of service excellence within the hospitality industry by promoting the highest level of ethical standards. 

By fostering a cooperative spirit between our concierges, area merchants, restaurants, vendors, service providers and area attractions, we are able to work as one...to ensure each and every person visiting Nashville will have the best experience "America's Friendliest City" can offer.

By educating each other, we become aware of everything our wonderful city has to offer, as well as keeping abreast of the latest tools and technologies related to the profession. 



Spotlight On...Our Affiliate Member Of The Month


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Located in the Gulch neighborhood of Nashville, The 404 Kitchen offers a modern take on classic European cuisine, with an emphasis on local, seasonal fare.

The restaurant’s bar program, which offers unique cocktails, rare and unusual wines, and one of the largest whiskey selections in the south, earned The 404 Kitchen a spot on Travel + Leisure‘s list of the best whiskey bars in America and a nod at the best whiskey bar in Tennessee from Thrillist. 

As executive chef of The 404 Kitchen in Nashville, TN, Bolus relishes his role. From the pressures of the kitchen to budgeting, forecasting and pricing, every aspect of the job leaves him fulfilled and excited. Bolus takes a hands on approach to his cuisine, insisting upon seeing, smelling and tasting every ingredient that comes through the door. This enthusiasm has led to great success in his culinary career, from FIG in Charleston, to the kitchens of Flyte and Watermark in Nashville, and now to The 404 Kitchen.

As a part of Chef Matt Bolus's team, Chris Poeschl hopes to bring The 404's distinctive brand of Southern cuisine to a much broader audience while maintaining the highest levels of service and hospitality. He is excited to be a part of the MCCA community and looks forward to working with members in the future. For event inquiries, Chris can be reached at events@the404nashville.com.






Spotlight On...Our Concierge Member Of The Month


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Meet James Brown, Concierge at Holiday Inn Vanderbilt. Originally from Lawrenceburg, TN, James now lives in Nashville, where he enjoys the diverse culture and the music. Nashville's big city life and small town feel feel are a draw for James.

James enjoys being a Concierge because he likes to help people. He gives guests the "James Brown Experience" and says that one has one time to impress guests so that they can make Holiday Inn Vanderbilt and Nashville an annual event. He is also ranked 3rd for most searched on the hotel's Tripadvisor page.

Before joining the team at Holiday Inn, James was an event planner for Lipscomb. He also worked at a Children's home in California and has owned his own business for 25 years (Occasions, wedding planner)

He likes hot dogs, reading by listening to audio books, and was on The Price is Right in the 90s.