Welcome to the Music City Concierge Association


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Our mission is to connect, support and inform the members of Nashville's hospitality industry in order to provide an exceptional guest experience. 



The Music City Concierge Association (MCCA) was founded to provide educational, networking and philanthropic opportunities for Nashville's hospitality professionals.

The purpose of the Music City Concierge Association is to maintain and improve the level of service excellence within the hospitality industry by promoting the highest level of ethical standards. 

By fostering a cooperative spirit between our concierges, area merchants, restaurants, vendors, service providers and area attractions, we are able to work as one...to ensure each and every person visiting Nashville will have the best experience "America's Friendliest City" can offer.

By educating each other, we become aware of everything our wonderful city has to offer, as well as keeping abreast of the latest tools and technologies related to the profession. 



Spotlight On...Our Affiliate Member Of The Month


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Serving classic New Orleans prohibition and pre-prohibition cocktails, local brews, and New Orleans cuisine. 

Think late night, dark, warm, intimate, eclectic, fine food and drinks and most of all fine jazz. With the assistance of renowned acoustic designer Michael Cronin, the listening room is built with great attention to acoustics, combined with a beautiful Steinway Model B grand piano. Be prepared to enjoy one of the best listening room experiences in the country. For more information and calendar, go to rudysjazzroom.com



Spotlight On...Our Concierge Member Of The Month


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Dawn Kote is a Nashville native (she calls herself a local yokel) who is very passionate about her hometown community.

After receiving her degree in Hotel & Restaurant Management from Colorado Mountain college, she returned to her home town where she married her high school sweetheart Gene, a chef. Together, they opened Kote’s a local staple in the Belmont neighborhood.

When Dawn is not working as a full time concierge at Hilton Downtown Nashville, being a wife and a hands-on mom to her 15 year old daughter, she is a volunteer on Nashville’s only community radio station, WXNA FM, where she hosts a weekly interview show, “Yum Yum Eat ‘Em Up”…a show dedicated to Nashville’s culinary scene.

Dawn is also a dedicated Board member of The Music City Concierge Association, a position she’s held for 4 years.